Making Bug Reports Actionable: The Next Step in QA flow

Clear and detailed bug reports are the backbone of productive collaboration. When tickets are well-documented, developers, QA, and product teams can reproduce, diagnose, and resolve issues faster and with fewer handoffs.

Disha

Clear and detailed bug reports are the backbone of productive collaboration. When tickets are well-documented, developers, QA, and product teams can reproduce, diagnose, and resolve issues faster and with fewer handoffs. That’s why we’ve upgraded our Linear and Jira ticketing process—to make ticket creation not only faster but also more structured and actionable.


How it works

Every time a test execution fails in QA flow, a bug ticket is automatically created in your chosen platform Linear or Jira based on the tool you’ve selected before running the test.

In the past, these tickets followed a fairly standard format. But we realized that for developers and QAs to truly benefit, tickets needed to be structured in a way that delivers clarity at a glance. By introducing standardized sections like Expected vs. Actual results, logs, reproduction Steps, and screen recordings, we’ve transformed ticket creation into a process that works smarter for everyone involved.

An example of Linear ticket earlier-

What’s improved

1. Faster developer handover

Tickets now include a technical summary of all endpoints called during test execution. This gives developers immediate visibility into the root cause and reduces the time spent searching for the failing endpoint.

Clicking on the technical summary redirects user to the following:


2. Improved bug reproducibility

Beyond just listing expected and actual results, each ticket now contains:

  • Screen recordings of the test execution

  • Screenshots automatically captured by the model

This makes it much easier to reproduce bugs and verify fixes.


 3. Actionable QA feedback at a glance

A well-structured ticket tells the story of a bug in seconds. Developers and QAs can quickly pinpoint the problem area without needing to dig through extra documentation. And while tickets are designed to be self-explanatory, QAs can still add additional context or details whenever needed.

With these enhancements, bug tickets created in QA flow aren’t just faster—they’re, clearer, and more collaborative, helping teams resolve issues with confidence and efficiency.

👉 Try it out in your next test execution and experience how structured tickets transform the QA-to-dev workflow.

Interested in learning more?

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